Frequently asked questions
Orders & shipping
When do I need to order to get it before Christmas?▾
Before the deadline shown at the top of the site. After that date we keep shipping, but we can no longer guarantee delivery by the 25th.
Do you ship to Alaska, Hawaii or Puerto Rico?▾
Email us before you buy. Those shipments can take longer and we'd rather confirm the timing before you pay.
Can I change the address after ordering?▾
Yes, if the order hasn't shipped yet. Email us as soon as possible at hello@magicminitree.com with your order number.
Do I get a receipt?▾
You'll receive a confirmation email with your order summary. If you need an itemized invoice, just reply to that email and we'll send it.
3D felt tree
Is it safe for my child?▾
It's a soft, lightweight felt tree: no glass, no needles, no hard parts. If it tips over, nothing happens. The LED lights are optional and battery powered; we recommend an adult sets them up and keeps the battery pack out of reach.
How long does shipping take?▾
5 to 12 business days to the contiguous United States. We email you the tracking number as soon as it ships. To have it for Christmas, order before the deadline shown on the page.
What age is it for?▾
Kids aged 2 to 8. The little ones love sticking and peeling; older kids enjoy the pattern, counting and storytelling games in the guide.
How do I store it?▾
It folds flat and the ornaments fit in a small bag or box. It takes up almost no space until next Christmas.
What if they don't like it?▾
You have 30 days from delivery. If your child doesn't love it, email us and we'll give you your money back.
How do I pay?▾
By card, Apple Pay or Google Pay on a secure Stripe checkout page, in US dollars. We never store your card details.
Can't find your question? Email us.