Returns & guarantee

30-day money-back guarantee

If your little one doesn’t love it, you have 30 days from delivery to request a return. Email hello@magicminitree.com with your order number and we’ll give you the return address in the United States.

How it works

• The product must be complete and in resalable condition (normal use is fine).
• Return shipping is paid by the customer, unless the product arrived damaged, defective or wrong: in that case we cover it or refund you without a return.
• We refund the product price to the original payment method within 5-10 days of receiving it. No restocking fees.

Cancellations

You can cancel free of charge as long as the order hasn’t shipped: reply to your confirmation email as soon as possible. Once shipped, the guarantee above applies.

Damaged or defective items

Email us within 7 days of delivery with a photo and we’ll send a replacement or refund you, whichever you prefer.